The internet is constantly evolving for the better in providing stronger communication tools for businesses to reach out to their target market, particularly in the social media and mobile world. In 2011 statistics show that 47% of Australians connected with brands via social media networks. This suggests that consumers are increasing their interaction with brands and businesses through social media - some 1 in 4 Australians “like” or interact with a brand on Facebook on a weekly basis.
So what does this mean for businesses?
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